在战棋会买的MOM,打开箱子发现一张小牌都没有,北京这么冷的天,汗当时就下来了。。
联系战棋会的人,还好在,告诉我给FFG发邮件,我说不会写英文,还好战棋会的客服帮我写了一段话。
Dear Sir,
I just bought MAD01 and find out that all small cards are missing inside (224). Would you send the replacment cards to me? My address is:
后边是地址。
网站留言已经留了,看到回复邮件
Greetings,
This is an automated response.
Fantasy Flight Games Customer Service has received your email. We are committed to answering your questions, helping you with parts requests, assisting you with any and all other issues. Please be aware that we strive to answer each email in turn. As such, it may be a few business days before your email is answered. Please do not send multiple emails about the same issue, as this will make it more difficult for us to respond to all of our customers in a timely manner. We appreciate your patience and understanding while you wait for a response.
If you are requesting a replacement part from one of our games, we ask you to please access http://parts.fantasyflightgames.com/ and fill out the form to submit your parts request. This service provides a faster experience on parts turn around and provides you with up to date information on where your request is currently at. This information can found manually under the Check Status tab and will also be sent automatically to you as your request is moving along to be fulfilled.
To access this service in the future, follow the following path in the top drop down menus on our website. More > Customer Service > Parts Service Request
To learn more about this great service please visit http://www.fantasyflightgames.com/edge_news.asp?eidn=3307 for details.
Fantasy Flight Games wants to give you the best gaming experience possible, and we are always happy to hear from our customers! Thank you for your email and for your patronage.
Regards,
Fantasy Flight Games Customer Service Team
customerservice@fantasyflightgames.com
我又在他们这里说的地方填了个表,然后回复了我这么内容

我接下来该怎么作?